Shares in British Airways' parent company tumble

Around 75,000 passengers where affected when the airline grounded all its flights from Heathrow and Gatwick on Saturday after the "major IT system failure". It was so strong it also rendered the back-up systems ineffective, he said. "BA has lost another loyal customer #disgraceful", tweeted Tom Callway, who had been due to fly to Budapest.

Cruz told the BBC that he will not resign and that flight disruption had nothing to do with cutting costs.

Shares in BA's parent company, International Consolidated Airlines Group (IAG), fell 2.7% in Madrid on Monday and crashed over 4% at the open in London on Tuesday. IAG shares weren't trading on Monday due to a bank holiday in the United Kingdom.

As a result of the software malfunction, all global British Airways flights were affected on Saturday, and all flights from Heathrow and Gatwick were cancelled until 6 pm. We are delivering bags to customers, at homes or hotels, as soon as the bags arrive at their final destination. BA chief executive Alex Cruz said: 'We are focusing on making sure everyone's needs are addressed'. That time around, the U.S. Federal Aviation Authority said "automation issues" had caused the flight cancellations.

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Such troubles give an advantage to newer airlines such as Ryanair, a cost-cutting BA rival that focuses on short haul budget flights. Ryanair, which reported record annual profits on Tuesday, had taken to social media to poke fun at BA.

The airline said: "If we weren't able to offer a suitable alternative flight we would offer a full refund of any unused sectors on your booking with us, but any alternative flights booked via different carriers would be at your own expense and would have to be claimed back through travel insurance".

British Airways generated around half of IAG's £22.5 billion ($28.8 billion) in total revenue past year, according to the company's 2016 annual report.

The GMB trade union had said the disruption "could have all been avoided" if BA had not cut hundreds of IT jobs in Britain and transferred the work to India.

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Cruz rejected the union criticism. "They have all been local issues around a local data centre who has been managed and fixed by local resources", he said.

BA said it aimed to operate the majority of services from Heathrow and a near normal schedule from Gatwick, the capital's second busiest airport.

It has though warned long-suffering passengers that it "may take some time" to reunite them with their bags.

While other airlines have been hit by computer problems, the scale and length of BA's troubles were unusual.

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Romney, a former governor of MA , also joins Secretary of State Rex Tillerson in favoring the US staying in the agreement. Chinese Premier Li Keqiang will discuss the Paris agreement in talks with European Union leaders in Brussels on Friday.

Under EU passengers' rights rules, travellers whose flights are cancelled (or delayed by three hours or more) are entitled to cash compensation.

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