Google faces lawsuit in U.S. for allegedly selling defected Pixel smartphones

Google faces lawsuit in U.S. for allegedly selling defected Pixel smartphones

Google faces lawsuit in U.S. for allegedly selling defected Pixel smartphones

In case you are unaware, the Pixel Nexus Security Bulletin contains details of security vulnerabilities and functional improvements affecting the Google Pixel and Nexus devices.

Google has been hit with a class action lawsuit in the United States for issues with microphone on the first-generation Google Pixel and Pixel XL smartphones. Yet, immediately after launching the phones, customers complained directly to Google of "severe microphone issues, '" the two plaintiffs, Patricia Weeks from Florida and Waleed Anbar from California, said in the suit.

The Home Max hasn't been reduced individually, it's still at $399; however, if you buy a Home Max and Home Mini together you can save $40 (for a $408 total), while a Home and Home Mini pairing will save you $60 (a $118 total instead of $178).

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The legal papers filed place the blame squarely on Google for having "designed, manufactured, marketed, and sold the Pixel phones". These are custom cases that you can build using your own photo or design, or choose one of Google's own.

An AndroidCentral report that yet another lawsuit has been filed against Google in the same week.

"Despite receiving hundreds of complaints shortly after launch - and admitting the phones have a "faulty microphone" - Google continues to sell the Pixel phones without telling purchasers about the microphone defect". Plaintiffs claim that Google knowingly sold Pixel phones with defective microphones preventing phone call usage and other voice recognition functions.

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Interestingly, Google acknowledged the issue and announced an investigation.

Google's direct communication with customers over the microphone issues appears to be limited to this page of its forums, where it advises persons with faulty phones to contact Google's support or authorized service partners if you're out of warranty.

While Google's company policy prohibits them from commenting on ongoing litigation, a Google spokesperson told Ars Technica that "it might be worth including a link to our help center page in your story which explains the solutions we have for out-of-warranty customers".

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