Dixons Carphone uncovers unauthorised access of data

Dixons Carphone uncovers unauthorised access of data

Dixons Carphone uncovers unauthorised access of data

Dixons Carphone has admitted a large data breach affecting 1.2m personal data records and 5.9m payment cards.

Dixons Carphone says the hack began in July previous year, so if you purchased anything or used their services since summer 2017, you may have been caught up.

Dixons Carphone has revealed it has been hit by a huge data breach.

The company stressed that the vast majority - 5.8 million - of these cards were protected by chip and PIN, and that the data accessed did not include PINS, CVVs or any other authentication data that could be used to make payments or identify the card owners.

They added: 'Separately, our investigation has also found that 1.2m records containing non-financial personal data, such as name, address or email address, have been accessed.

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The group is contacting all those affected, but sought to assure it had no evidence that this had resulted in fraud at this stage. The protection of our data has to be at the heart of our business, and weve fallen short here. Again, Dixons said there was no evidence that it had resulted in any fraud.

Carphone Warehouse is one of many High Street retailers feeling the strain of tough economic challenges.

However around 105,000 of the accessed cards were non-EU issued, and lacked chip-and-PIN, and it says those cards have been compromised.

"In light of these facts, Dixons Carphone's decision to disclose - is rather laudable, albeit one may question the timeline of the disclosure", said Ilia Kolochenko, CEO and founder of web security company High-Tech Bridge.

These figures make it one of the largest data breaches involving a United Kingdom company, emerging just weeks after the GDPR data-protection legislation came into effect.

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Meanwhile, Britain's data watchdog, the Information Commissioner's Office (ICO) has said it has been informed of the breach and is investigating.

The group added it did not believe the personal data accessed had left the group's systems, but was advising those affected on protective steps they should take.

"An incident involving Dixons Carphone has been reported to us and we are liaising with the National Cyber Security Centre, the Financial Conduct Authority and other relevant agencies to ascertain the details and impact on customers", the agency said in a statement.

Dixons shares fell as much as 4.9 percent in London.

Be vigilant of scam attempts Bear in mind that scammers may have access to more of your personal information after a breach, so stay on guard and report any attempts to Action Fraud.

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