Microsoft Suspends Windows 10 Update for October Over File Deletion Complains

Microsoft Suspends Windows 10 Update for October Over File Deletion Complains

Microsoft Suspends Windows 10 Update for October Over File Deletion Complains

In response to the report, Microsoft has hit pause on the rollout until further notice.

Microsoft advises that those who have downloaded the update to a USB drive ready for installation should wait until a new update is ready and use that instead.

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After several users complained that installing the Windows 10 October 2018 update has been wiping off their data, Microsoft on Saturday announced putting a halt to the availability of the update.

The problem of photos and documents getting deleted by the October 2018 Update - aka Redstone 5 - was identified and reported to Microsoft through the Feedback Hub months ago by multiple Insiders, but was not addressed. No matter how many users are reporting issues, absolutely nobody should see documents and files go missing following an update of this nature, and as the company has also gone through many beta versions of this update, it's odd to see problems of this nature find their way through the net. "On two the upgrade went perfectly, but on the desktop PC one profile had the documents and pictures folder deleted", the user wrote.

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Microsoft has suspended its latest Windows 10 update after a bug made users lose all their files after downloading the update. On the other hand, if you use it as a place to store needed files, make sure the option is unchecked or you will lose the content stored in the folder. However, the software giant's Dona Sarkar does promise that, as long as users contact support quickly, the team has "the tools to get you back to a good state".

Microsoft's Your Phone developers have acknowledged that this is not the intended behaviour, though we wonder how such as easily detected issue could have slipped through. Early adopters who downloaded and installed it manually may have been affected.

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